Shipping Policy

At Restia, we are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Delivery Time

Estimated delivery time is 2-4 business days depending on your location and shipping conditions.

Please note that delivery times are estimates and may be affected by factors outside our control, such as courier delays, customs processing, holidays, or high order volumes.

Tracking Information

A tracking number is provided for every order once it has been shipped. You can use this tracking number to monitor your package during transit.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur. If your order is taking longer than expected, please contact us and we will be happy to assist you.

Incorrect Shipping Information

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Stolen Packages

Restia is not responsible for lost or stolen packages marked as delivered by the courier. If you experience an issue, please contact the shipping carrier directly. You may also contact us and we will do our best to help.

Returns

We offer a 30-day return period. If you would like to return an item, please contact us within 30 days of receiving your order for return instructions.

Returned items must be in their original condition, unused, and in the original packaging where applicable.

Contact Information

If you have any questions about your shipment, delivery, or returns, please contact us:

Trade Name: Restia
Phone: +44 7450 094417
Email: contact@restia.shop
Address: 6 Bednal Ave, Manchester M40 8DW, United Kingdom